How we Work process of Repaird

How We Work

Computer, Laptop, Phone and Apple Mac Repair

Enquiry & Booking

Enquiry & Booking

Our unique service model enables a hassle-free device repair process for our clients. You can place an inquiry with us through our online form or on 020 8126 0999 and our team will get in touch with you. Once we get to the root of the issue with your device, you can book your device with us.

Collect & Access

After you book your device with us, our colleague will reach out to you for device collection. They will collect the device from you at the given time-slot and bring it in to our central workshop for assessment.

Collect & Access
Invoicing & Repairing

Invoicing & Repairing

Once our engineers are done assessing the device, our team will reach out to you with quotation. Once approved, they’ll send in the invoice and you can clear the payment. After that, our technicians will carry out all the necessary repairs and make sure that your device is fully functional and tested. This shall be done within 24-48 hours. In case we have to order the required part from across the sea, we will let you know the estimated time and will keep you in loop for the same.


After we ensure that your device is up-to-date, our team will once again get in touch with you to book a delivery slot. Our colleague will be in touch with you and deliver your device back to you safely in the given time slot.

Collect & Access

Enquiry Now

We can collect & Return at your chosen time slot depending on your postcode for all of South London. For North London postcodes.

    How would you like to proceed?*

    Full Name*

    Contact Number*

    Please enter the best contact detail of you below, where we can reach you. If you are providing us with your smartphone to repair, please enter your number here and your landline or your family members' phone number in the 'Alternative Contact Number' section.

    Alternative Contact Number

    Email Address*

    Address Details*


    What type of service are you after?*

    Select all that apply

    Device(s) & Model Information.*

    Please enter the brand/manufacturer of the device(S) you need us to look at. If there are multiple devices, you can enter them each on a new line. If you can provide serial numbers or any information on the model from the back of your device(s), it would help us out.

    Collection Date.*

    Please note that the collection timeframe would have to be arranged by the admin and our driver. We generally collect devices after 1pm and the times can vary based on your location.

    Walk-In Date & Time.*

    Kensington Office & the Lewisham Store is open in between 9am-6pm, Monday-Friday. Weekend bookings are subject to staff availability and we will have to call you back and confirm.

    Our Services